OUR QUALITY INDICATORS

Quality indicators numerically show the level of success of an institution in certain subjects. Health makes it possible to monitor quality indicators in many areas. Here in Istanbul Hospital, we evaluate various quality indicators and results in the fields of "Inpatient Satisfaction" and "Clinical Quality" for a better service.

"Inpatient Satisfaction can be evaluated via the 11 quality indicators shown below.

  • General Satisfaction
  • Recommendation
  • Effective Communication with the Nursing staff
  • Effective Communication with the Physicians
  • The Immediate help from the employees
  • Parking services
  • Security services
  • Cafeteria services
  • General hygiene
  • Hospitality services
  • Physical environment